Custom Shutters, LLC warrants its shutter products (which are installed in accordance with the manufacturer’s published installation instructions) against any defects in material or workmanship causing breaking, cracking, splitting, or warping; for as long as you own your shutters.
This warranty does not cover painting of the shutters. Coverage terminates if you sell or otherwise transfer your shutters. Gradual fading caused by normal weathering conditions is not covered by this warranty. Any claim under this warranty must be made in writing to: Custom Shutters, LLC. – 2801 S. 163rd Street – New Berlin, WI 53151 Attn: Warranty Department.
All claims must be accompanied by proof of purchase together with the owner’s name, address, telephone number, and brief description of the problem. This warranty gives you specific legal rights and you may also have other rights, which vary, from state to state. In the event of a defect (as described above) Custom Shutters, LLC should first be given reasonable opportunity to determine its possible responsibility prior to any repairs or replacements being made and the defective shutters must be returned to Custom Shutters, LLC (PREPAID). Upon receipt and at its option Custom Shutters, LLC will repair or replace the defective shutters and return the repaired or replaced shutters to the claimant.
Custom Shutters, LLC is not responsible for any costs or expenses incurred in the removal or reinstallation of its product nor is it responsible for any inconvenience, commercial loss, incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
This warranty does not cover damages or defects caused by product misuse or abuse, improper installation, fire, or acts of God such as hurricanes, tornadoes, or hailstorms.
For our records, please register your purchase and installation below by sending a copy of this warranty in its entirety to the Custom Shutters, LLC address listed above.
Purchased From: ________________________________________________ Date _______________
Style _________________ Color _______________________ Width _______ Length _______
# of Pairs ________
Please note additional styles, sizes etc., of shutters purchased on a separate sheet of paper and attach Owner Information:
Shutter Owner _______________________________________
Property Address ______________________________
City ________________________________ State _________ Zip _____________
Phone # _____________________
This warranty supersedes all previous warranties, written or implied. Effective January 2001.
